KYC is a standard industry requirement, triggered before the first withdrawal. Documents can be submitted via the player profile.
Required Documents
To complete KYC, players need to submit a valid government-issued ID (passport, ID card, or driver's license), a proof of address (utility bill, bank statement, or official letter), and a proof of payment method (card screenshot, e-wallet screenshot, or bank statement).
Identity Verification
For identity verification, players can submit a passport, ID card, or driver's license. The document must be valid and include a photo. Both sides of the document must be submitted.
Address Verification
For address verification, players can submit a utility bill, bank statement, or official letter. The document must not be older than 3 months.
Withdrawal Timeline
The payout timeline varies depending on the withdrawal method. E-wallets and crypto are the fastest, taking 0-24 hours. Bank transfers take longer, up to 7 business days. The casino charges no withdrawal fees.
Verification Process
The verification process is managed internally by Martin Casino's compliance team. Players can expect their documents to be reviewed within 48 hours, although this timeframe may vary. Once verified, players can access their account and withdraw their winnings.